cbaj's Privacy Policy
Your personal information is completely safe with us — cbaj protects your privacy through SSL encryption and strict data protection policies.
Introduction & Scope of Policy
cbaj ("we", "us", or "platform") operates a safe and reliable online entertainment platform for users in Bangladesh. This privacy policy explains what personal information we collect when you use the cbaj website, how that information is used, who it may be shared with, and what steps we take to protect your information.
By accessing cbaj.lat or completing registration, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our platform and contact our support team if needed.
This policy may be updated at any time. For significant changes, we will publish a notice on the website. The latest version will always be available on this page.
What Information We Collect
cbaj collects only the information needed to provide you with the best service and to keep the platform secure. The categories of information collected are described below.
2.1 Registration & Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Preferred language and currency (Bangladeshi Taka)
- Username and password (stored in encrypted form)
2.2 Identity Verification Information (KYC)
As part of the Know Your Customer identity verification process in line with international standards, cbaj may request the following documents in certain situations:
- Copy of national ID card or passport
- Proof of address document (utility bill or bank statement)
- Proof of ownership of payment method
2.3 Financial & Transaction Information
- Deposit and withdrawal amounts and dates
- Identity of payment method used (bKash, Nagad, Rocket, or Upay account number)
- Transaction reference number
cbaj never stores full mobile banking PINs or complete account passwords.
2.4 Usage & Technical Information
- IP address and device type
- Browser information and operating system
- Login time, session duration, and navigation patterns
- Gaming history and betting information (for responsible gaming monitoring)
- Cookies and similar tracking technologies (detailed below)
2.5 Communication Information
- Live chat conversation logs
- Queries and complaints submitted by email
- Support ticket information
Purpose of Information Use
cbaj uses your information only for the legitimate purposes listed below. We never sell your information to third parties without your consent.
3.1 Account Management & Service Delivery
- Account creation, verification, and maintenance
- Processing deposits, withdrawals, and bonuses
- Personalizing the gaming experience
- Providing customer support (24/7 live chat and email)
3.2 Security & Fraud Prevention
- Detecting unauthorized access to accounts
- Anti-money laundering (AML) checks
- Preventing multiple accounts or manipulation
- Ensuring age and identity verification
3.3 Responsible Gaming
cbaj is deeply committed to player wellbeing. By analyzing gaming history and usage patterns, we identify potentially problematic gaming behavior and provide timely support.
3.4 Communications & Marketing
- Sending important account-related notifications
- Sending promotional offers and updates with your consent
- Notifying you of changes to platform policies
3.5 Platform Development
- Analyzing overall usage patterns (anonymous statistics)
- Identifying and resolving technical errors
- Making decisions on adding new features and games
Information Sharing & Third Parties
cbaj never sells your personal information to third parties. However, information may be shared in the following limited circumstances.
4.1 Service Provider Partners
Operating the cbaj platform requires working with certain trusted technology and payment partners. These partners are given only the information they need to provide their specific services. They are contractually bound to comply with cbaj's privacy standards.
4.2 Payment Processing
Information necessary to process transactions through bKash, Nagad, Rocket, and Upay is shared with the relevant mobile financial service providers. These organizations are governed by their own privacy policies.
4.3 Legal Obligations
In the case of a court order, a legitimate request from an investigating authority, or any other legal obligation, cbaj may provide relevant information to government authorities.
4.4 Business Transfers
If any merger or acquisition occurs involving cbaj's business entity, user information may be transferred to the new entity. We will provide advance notice in such circumstances.
Cookies & Tracking Technologies
The cbaj website uses cookies and similar technologies that improve your browsing experience and help the platform function correctly.
5.1 Essential Cookies
These cookies are necessary for the core functionality of the platform. Without them, login sessions, security verification, and account balances will not display correctly. These cookies cannot be disabled.
5.2 Functional Cookies
These cookies are used to remember your preferred language, game settings, and other customizations, so you do not need to re-enter settings on each visit.
5.3 Analytics Cookies
These help analyze website usage statistics — such as which pages are visited most and where technical issues exist. This information is collected anonymously.
5.4 Cookie Controls
You can manage cookies through your browser settings. However, disabling essential cookies may cause some cbaj services to not function correctly.
Data Retention Period
cbaj retains your information only for as long as necessary.
6.1 Information for Active Accounts
All personal and transaction information is retained while your account is active. This information is used for account management and customer support.
6.2 After Account Closure
Even after an account is closed or deactivated, certain information must be retained for a specified period in accordance with legal, regulatory, and financial reporting requirements.
6.3 Deletion of Information
When the legal retention period ends, cbaj securely deletes or anonymizes the information. You may request deletion of your information — however, some information may need to be retained due to legal obligations.
Data Security Measures
cbaj takes industry-standard technical and organizational measures to ensure the security of your information.
7.1 Technical Security
- SSL/TLS encryption: all data transmissions are encrypted
- Stored passwords are protected with strong hashing algorithms
- Regular security audits and vulnerability scanning
- Firewall and intrusion detection systems
- Two-factor authentication option (2FA)
7.2 Organizational Security
- Access to information is restricted to authorized staff only
- Staff training on data protection
- Rapid response plan in the event of a data breach
- Regular review and update of security policies
7.3 Your Responsibilities
Your role in protecting your information is also important. Please keep your password strong, do not share it with others, and notify us immediately if you notice any suspicious activity.
Your Information Rights
As a cbaj player, you have certain key rights regarding your personal information that we respect.
8.1 Right to Access
You may request to know what information we hold about you. We will provide this information within a reasonable time.
8.2 Right to Correction
If any information we hold about you is incorrect, you may request a correction. This can be done through account settings or via the support team.
8.3 Right to Deletion
Within the limits of legal and regulatory obligations, you may request deletion of your information. It may not be possible to delete transaction records or fraud investigation data.
8.4 Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted, such as during a dispute over the accuracy of the information.
8.5 Right to Opt Out of Marketing
You may request to stop promotional communications at any time. This does not apply to important account-related notifications.
Protection of Minors
cbaj is exclusively for those aged 21 and above. We never knowingly collect personal information from anyone under the age of 21.
Age is verified at the time of registration, and additional verification documents may be requested in suspicious cases. If we learn that a minor has created an account, that account will be closed immediately, the associated information will be deleted, and any deposited funds will be returned.
If you are aware that a child or minor is using cbaj, please notify our support team immediately.
International Data Transfer
Some of cbaj's technology and service partners may process data on servers located outside Bangladesh. In such cases, it is ensured that the data protection standards are consistent with cbaj's own policies.
For international data transfers, appropriate safeguards such as contractual obligations and data processing agreements are kept in place.
Policy Changes and Updates
cbaj may update this privacy policy from time to time. We take different measures depending on the nature of the changes.
11.1 Minor Changes
For language clarifications or minor procedural changes, this page will be updated with the date of the new version.
11.2 Significant Changes
For changes that affect how your data is used or your rights, we will send advance notice to your registered email and display a clear notice on the website.
Continuing to use the platform after the updated policy takes effect will be taken as your agreement to the new policy.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. cbaj is available for you 24/7.
For data-related requests, please contact us from your registered email address and mention your account username. This helps verify your identity quickly and process your request.