Your safety and wellbeing are our priority
cbaj believes that recreational gaming should always be controlled and enjoyable — our responsible gaming tools and guidelines are here to help you maintain healthy habits.
Gaming should be fun, not stressful
At cbaj, we believe online gaming should be purely a source of entertainment. While playing on our platform, you are always in control — we provide a range of tools and support to make sure it stays that way.
Responsible gaming is not just about knowing your budget — it means managing your time, money, and emotions in a balanced way. cbaj is with you on that journey. Our support team is available 24/7 in Bengali and is always ready to help with any concern.
Online gaming is an adult activity. To open an account and play at cbaj, you must be at least 21 years old. We maintain strict age verification measures to protect minors.
cbaj's Responsible Gaming Features
cbaj provides several effective tools to keep your gaming experience safe. They are completely free and available to use at any time.
Control your deposit amount
cbaj lets you set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase a limit, a mandatory waiting period must pass first.
Take a temporary break
If you feel you need a short break, you can take a time-out from 24 hours up to 6 weeks. During this period you will not be able to log in to your account or place any bets.
Long-term self-exclusion
For serious concerns, you can close your account for a period from 3 months up to permanently. This decision takes effect immediately after it is made and cannot be reversed before the set period ends.
Set a loss limit
Decide in advance how much you can afford to lose within a set timeframe. Once the limit is reached, your ability to place bets is automatically suspended temporarily.
Session time reminders
cbaj will remind you at regular intervals how long you have been playing. These reminders help you track your time and enjoy gaming in a planned way.
24/7 support service
Our Bengali-speaking support team is always here for you. Reach us at any time via live chat or email — no waiting, no delays.
How to set limits
Using the safety tools at cbaj is straightforward. Log in to your account and set any limit you need from the settings menu. The support team is always ready to guide you through the process.
Access your account
Go to the cbaj Login page and log in to your account.
Open Settings
From the profile menu, navigate to the "Responsible Gaming" section.
Choose your limit
Select whichever you need — deposit limit, loss limit, or time-out.
Confirm
Save your changes — the limit will take effect immediately.
The golden rules of responsible gaming
Follow these simple guidelines to keep gaming enjoyable at all times:
- Only bet money that you can afford to lose without it affecting your daily life.
- Set a budget before you play and stick to it strictly.
- Think of gaming as entertainment, not a source of income.
- Avoid playing when you are angry, sad, or under stress.
- Do not place more bets in an attempt to win back money you have lost.
- Take regular breaks — rest in between sessions rather than playing for hours on end.
- Always give priority to time with family and friends and to other hobbies and responsibilities.
- Never play while under the influence of alcohol or other substances.
Recognise the signs of a problem
Gaming problems often develop gradually and can be hard to recognise on your own. If you notice any of the signs below, contact cbaj support without delay:
- You are spending more than your budget on gaming and cannot control it.
- You keep playing to try to win back money you have lost ("chasing losses").
- Your attention is shifting away from family, friends, or work and towards gaming.
- You are hiding your gaming activity from family or loved ones.
- You feel restless, angry, or anxious when you cannot play.
- You are going into debt or using family funds to spend on gaming.
- You have tried to stop gaming but keep failing.
Reach out when you need support
Asking for help takes courage. If you or someone you know is struggling, the cbaj support team is ready to assist with full confidentiality.
Live Chat Support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Log in to cbaj and start a live chat — no waiting required.
Email Support
For any request related to responsible gaming, setting limits, or self-exclusion, send us an email:
Privacy Guarantee
All communication with us is completely confidential. cbaj protects your information with SSL encryption and never shares it with third parties.
Keeping children and teenagers safe
cbaj is for players aged 21 and above only. To prevent younger members of your household from accessing your account, we offer a few simple tips:
- Never share your login password with younger members of the family.
- Always log out of your account when you finish playing.
- Avoid saving your password in the browser if you share the device.
- Use parental control software on devices accessible to children.
- If anyone underage attempts to play, let us know immediately.
- Avoid conducting gaming activity in front of children.
Questions and answers about responsible gaming
Enjoy cbaj's world-class gaming safely
Play responsibly and enjoy gaming to the fullest within your limits. Our support team is always here for you.